Frequently Asked Questions


How do I fund my account?
Your account can be funded in several ways as noted below:
• By check
• By incoming Fed wire
• Account Transfer

Who do I make my check payable to?
All checks should be made payable to our clearing firm INTL FCStone Financial, Inc.
Checks can be mailed to our offices: 232 Madison Ave, Suite -405, New York, NY 10016

Incoming Fed Wire
• Wire funds as follows
• Bank name
• ABA#
• Account #
• Name & Account
• Please contact Four Points Capital operations for further instructions

Unacceptable Deposits
• Coin or currency
• Foreign instruments
• Money orders
• Domestic drafts
• Checks that have been double endorsed (checks with more than one signature on the back)
• Checks from minors
• Stale-dated checks (over three-months old)
• Post dated checks
• Any checks from federal, state or local government entities
• Travelers checks
• Credit-card checks
• Cashier’s Checks

Availability of funds
When you deposit funds into your account, these funds are immediately available for use in effecting a transaction; however, these funds cannot be withdrawn for a period of ten business days. Please refer to the Fee Schedule for more information relating to returned checks and the associated charges.
Please note that your account number should always be noted on any submission of funds to Four Points Capital Partners, LLC or our clearing firm INTL FCStone Financial, Inc. If this information is omitted, there could be a delay in processing your deposit.

Withdrawing funds from your account
Please contact your Account Executive or any member of their team to make a request to have funds sent to you by check. If your need is more urgent, requiring funds to be wired, you must submit this request in writing signed by all parties on the account.

Your request must contain the following information:

• Bank name and address
• Bank ABA#
• Account name where funds are being wired to (this must correspond with your account)
• Account #
• Amount to be wired

Letter of Authorization To Wire Funds
Download The Form (Form attached – please upload file)

How do you protect my personal information?
See our privacy policy

Why do you need my personal information?
See our patriot act

How To Reach Us:

Hours Mon-Fri: 8am – 5pm (EST)

Toll Free: (844)-944-4PTS (4787)
Local: (212) 257-5240
Fax: (212) -658-9094

NEW YORK, NY 10016